FAQ
Joining the Fuori Family is free.
Becoming a subscriber entitles you to:
- Free Shipping on All Orders Within Australia
- Early Access To Limited Edition Prints
- Free access to our Exclusive Phone Wallpaper Library
We use re-enforced optical grade acrylic. This is a lightweight and shatter resistant product that is virtually impossible to tell apart from glass. Our acrylic is coated with tough UV and weather resistant protectors and installed with a protective polyethylene film that is peeled off prior to display. Our acrylic coating is approx. 2mm* thick which is more than double the standard found in many retail stores.
Contact us at hello@fuori.com.au if you wish to discuss alternative UV glass coating which is available upon request and via pickup only.
All of our images are printed on a thick 300gsm matte archival paper.
We print using Epson SureColor printers which are well renowned as representing the pinnacle in large scale printing technology resulting in vibrant colours, sharp details and optimal quality.
All pieces are custom made with the utmost care in Melbourne Australia. We priorities quality over delivery times to ensure each piece has been approved for distribution to it’s owners by our founders.
Allow 2 weeks on average for your print(s) to be developed, framed and posted to their destination. Typical shipping times within Australia are 3-5 business days for metropolitan locations (varied timelines overseas). Timelines may vary during peak season periods.
All images are original and exclusive to Fuori. Prints are offered in limited edition seasons and are hand signed (located at the bottom right corner of the white bordering)
Our framed collections are available for delivery exclusively Australia wide.
We offer global shipping for unframed prints only. This is due to the increased risk of damage during transport – at Fuori we want to ensure all collectors pieces are delivered in perfect condition.
Please be advised that prints shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes levied by the country you are shipping to. Your package will not be released from customs until these payments are made.
Protection and perfect delivery is critical to our team. Fuori’s packaging methods have been tried and tested with trusted suppliers featuring a combined 20+ years experience.
Heavy-duty cardboard boxes are used with a variety of different sizing options to suit our various frames. Protection is then re enforced with multiple layers of protective film covering the entirety of your artwork.
All Fuori prints are custom made to order – printed and framed just for you, so we do not offer refunds or exchanges.
Although all prints are inspected in detail and feature various levels of approval prior to dispatch from our production location, accidents can happen. Please ensure all pieces are inspected immediately on delivery. In the rare event your art is damaged during transport please contact us with photos of the damage within 24 hours of receipt at hello@fuori.com.au.
Please share multiple photos (close up and full view) of the product.
Please refer to the size guide tab, located under the info dropdown or click here
Yes - contact us at hello@fuori.com.au with your required measurements should you want a bespoke quote for sizing not listed on our website.
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